Thank you for choosing Parcel4u to arrange delivery of your parcel. It's easy to get quotes from
leading delivery companies through us by clicking on the 'Get a Quote
' tab at the top of our
The quotes you receive will be calculated using:
1. Accurate information about the size (in cm) and weight (in kg) of your parcel (see 'volumetric
2. Details of where you would like the parcel to be collected from and delivered to
There are certain items that our carriers will not be able to deliver, for various legal or practical
reasons. Other types of items could be delivered, but could not be covered by our insurance
scheme. Different couriers have different limits on the size/weight of the parcels they can accept,
which is why you might not be offered quotes from all of the couriers we work with.
If you are in any doubt about whether or not we will be able to arrange a delivery, please contact us
Our partner couriers calculate their charges based on your parcel's 'volumetric weight' which is
calculated using the parcel's dimensions (height, weight, depth) in centimetres, and physical weight
in kilograms. This will be automatically calculated for you when you enter the dimensions and weight
of your parcel in our 'Get a Quote
It is very important that you enter the correct, accurate dimensions and weight – even small errors
can make a big difference to the price of collection and delivery, particularly when delivering
overseas. If you understate or underestimate the dimensions and weight, we reserve the right to
recover any additional delivery charges from you.
If you have any difficulties in weighing or measuring your parcel, please contact us and we will do
our best to help.
The quotes you will receive are for collection and delivery of your parcel. There may be additional
charges that would apply in certain circumstances. These are described below, but if you have any
queries or would like to check whether these charges would apply to you then please just contact us
Not included in your quote are:
The couriers we work with do not offer insurance as standard, but you could choose to pay a small
sum to cover your parcels. This amount is typically 5% of the value of the parcel, and there will be
limits to the amount you can claim, which will depend on the courier. There are a range of insurance
options available through the different couriers – please contact us to discuss your requirements.
Customs charges could apply to any parcel delivery to anywhere outside the EU. As each country's
rules on customs charges are different, we regret that we are unable to advise whether your parcel
could be subject to such a charge, or how much that would be.